PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY USING THE WEBSITE OR ORDERING PRODUCTS FROM THE WEBSITE, YOU AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Terms of Use
This Terms of Service Agreement (“Agreement”) governs your use of the Lavya website, including the products offered for purchase through the website and your purchase of products available on the website.
Lavya provides services to you subject to the notices, terms, and conditions set forth in this Agreement. When you use any of our services, you may also be subject to additional rules, guidelines, policies, terms, and conditions applicable to those services, which are incorporated into this Agreement by reference.
We reserve the right to modify the website and these Terms of Service at any time. Your continued access to, browsing of, or use of the website after changes are posted constitutes your acceptance of the revised terms.
Subject to these Terms of Service, we grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the website through your internet browser solely for personal shopping purposes. The website may not be used for commercial purposes or on behalf of any third party without our prior written permission.
Any breach of these Terms of Service may result in the immediate revocation of this license.
Products
Terms of Offer
This website offers fashion and lifestyle products, including but not limited to dresses, tops, bottoms, co-ord sets, ethnic wear, and other products that may be listed on the website from time to time.
By placing an order for products through the website, you agree to the terms set forth in this Agreement.
We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately. However, actual colors and appearance may vary depending on your device or screen settings.
Product availability, pricing, specifications, and other details may change without prior notice.
We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion, including where products are unavailable, incorrectly priced, or where we suspect fraudulent or unauthorized activity.
Account and Password
We may provide you with a password or account identification to enable you to access certain portions of the website.
You are solely responsible for maintaining the confidentiality and security of your account information, password, and other login credentials.
You are responsible for all activities conducted through your account, whether or not such activity is authorized by you.
You agree to immediately notify Lavya if you become aware of any unauthorized use of your account, password, or any other security breach.
Lavya is not responsible for any loss or damage resulting from your failure to protect your account credentials.
Electronic Communications
When you use the website or send emails to us, you are communicating with us electronically.
You consent to receive communications from us electronically, including through email, SMS, WhatsApp, telephone, or notices posted on the website.
You agree that electronic communications satisfy any legal requirement that such communications be made in writing, where permitted by applicable law.
Use of Website
You agree to use the website only for lawful purposes.
You shall:
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Comply with all applicable local, state, national, and international laws and regulations.
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Not interfere with or disrupt the website or the use of the website by other users.
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Not reproduce, copy, resell, or commercially exploit any part of the website without our written permission.
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Not use information obtained from the website for the benefit of another business without our authorization.
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Not send spam, chain letters, junk mail, or other unsolicited communications.
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Not harass, abuse, threaten, defame, or otherwise disrupt other users.
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Not upload, distribute, or publish any material that infringes copyrights, trademarks, patents, trade secrets, or other intellectual property rights.
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Not upload or transmit viruses, malware, worms, bugs, or other harmful code.
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Not attempt to gain unauthorized access to our website, servers, systems, or databases.
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Not use automated systems, bots, scrapers, or similar tools to collect information from the website without our permission.
We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to the website where we reasonably believe that a user's conduct violates these Terms of Service, applicable law, or our legitimate business interests.
Order Cancellation and Right to Refuse Service
The ultimate authority to accept, process, and ship orders rests with Lavya's management.
We reserve the right to cancel, restrict, or refuse an order or shipment where we reasonably believe there is:
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Fraudulent or suspicious activity
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Abuse of promotional offers
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Repeated failed or refused deliveries
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Incorrect or misleading information
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Misuse of the website or our services
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Any other conduct that may adversely affect our business or customers
Where an order is cancelled by us, any applicable refund will be processed according to our Refund and Cancellation Policy and applicable payment-provider procedures.
Customer Communications and Marketing
Unless you choose to opt out, you may receive communications from Lavya regarding your orders, products, services, offers, promotions, and other relevant information.
Transactional communications relating to your orders may continue even if you opt out of promotional communications.
Opt-Out Procedure
You may opt out of promotional communications by:
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Using the unsubscribe link provided in promotional emails; or
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Contacting us directly at:
Email: laviyaa.info@gmail.com
Phone: +91 90819 50819
Pricing and Payment
All prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing, product descriptions, or other errors that may occur on the website.
Payment may be processed through third-party payment gateways, including Razorpay and other payment methods made available on the website.
By placing an order, you authorize the applicable payment provider to process the payment for your purchase.
Intellectual Property
All content on the website, including but not limited to text, product photographs, graphics, logos, designs, illustrations, videos, icons, layouts, and other materials, is owned by or licensed to Lavya unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, transmit, sell, or commercially exploit our content without prior written permission.
Unauthorized use of our intellectual property may violate applicable intellectual property laws.
Limitation of Liability
To the maximum extent permitted by applicable law, Lavya shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Lavya's total liability in connection with any product purchased through the website shall, to the extent permitted by applicable law, be limited to the amount actually paid by you for the relevant product, excluding shipping and handling charges.
Nothing in these Terms of Service shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
Warranties and Claims
Product-specific warranties, care instructions, usage conditions, and applicable limitations, if any, will be provided with or alongside the relevant product.
Customers are expected to follow the recommended care and usage instructions.
Claims may not be accepted where damage or issues arise from misuse, improper care, unauthorized alteration, normal wear and tear, or failure to follow product-care instructions.
For information regarding returns, refunds, exchanges, or cancellations, please refer to our applicable Refund and Cancellation Policy.
Indemnity
You agree to indemnify and hold harmless Lavya, its affiliates, officers, directors, employees, consultants, agents, representatives, suppliers, manufacturers, and service providers from claims, losses, damages, liabilities, costs, or expenses arising from:
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Your access to or use of the website;
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Your purchase or use of products;
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Your violation of these Terms of Service;
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Your violation of applicable law;
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Your infringement of intellectual property or other rights of any person or entity; or
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Your misuse of the website or services.
Privacy
Lavya respects your privacy and is committed to protecting your Personal Information.
Please refer to our Privacy Policy, which forms part of these Terms of Service and explains how we collect, use, store, and disclose your Personal Information.
Termination
Lavya reserves the right to suspend or terminate your access to the website if we reasonably believe that you have violated these Terms of Service or applicable law.
Following termination, you may no longer be permitted to access or use the website.
We may also cancel outstanding orders where reasonably necessary.
Termination of access does not affect any rights or obligations that arose before termination.
Governing Law & Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms of Service, the website, or products purchased through the website shall be subject to the jurisdiction of the competent courts in Surat, Gujarat, India, unless otherwise required by applicable law.
By using the website or ordering products, you agree to the applicable jurisdiction to the extent permitted by law.
Force Majeure
Lavya shall not be considered in default or held responsible for any delay, interruption, or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to:
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Natural disasters
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Earthquakes
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Floods
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Fires
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Storms
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Acts of God
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War
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Terrorism
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Civil unrest
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Government restrictions
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Epidemics or pandemics
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Labour strikes
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Lockouts
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Transportation disruptions
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Internet or telecommunications failures
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Other circumstances beyond our reasonable control
Effect of Waiver
If Lavya fails to exercise or enforce any right or provision under these Terms of Service, that failure shall not constitute a waiver of such right or provision.
A waiver of any provision shall only be effective if expressly provided by Lavya.
Cessation of Operation
Lavya reserves the right to modify, suspend, or discontinue the website or any part of its services at any time, temporarily or permanently, with or without notice.
We shall not be liable for any modification, suspension, or discontinuation of the website or services to the extent permitted by applicable law.
Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be interpreted or modified to the extent necessary to make it enforceable.
If the provision cannot be made enforceable, it shall be deemed removed from these Terms of Service without affecting the validity and enforceability of the remaining provisions.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Lavya
Email: laviyaa.info@gmail.com
Phone: +91 90819 50819
Address:
1036–37, Avadh Textile Market-2,
Opp. Kohinoor Textile Market-2,
Near Bharat Cancer Hospital, Saroli,
Surat, Gujarat, India – 395010
